FAQ
Find answers to our most frequently asked questions.
Find answers about our products
Products Information
I’m usually between sizes. Do these run baggy or tight?
We aimed for the "Goldilocks" fit - relaxed enough to curl up on the couch, but structured enough to run errands without sagging. Because of the thick, plush lining, if you prefer a looser, "oversized" lounge vibe, we recommend sizing up. If you want that sleeker, "out-and-about" look, stick to your standard size. If anything, they run slightly baggy, so size down for getting out and about, and size up for your lounging pair.
Why are these more expensive than the $20 fleece joggers I see on Amazon?
It comes down to the "cost per wear." Cheap options often pill, rip, or lose their warmth after a few weeks. Blanket Pants are an investment in your daily happiness and mental well-being. When you calculate how often you'll wear these (literally every day in winter), the value is undeniable. We believe you deserve premium comfort that actually lasts.
Are these just for women, or can guys wear them too?
Comfort has no gender! While we designed them with a flattering cut, the need to feel warm and safe is universal. We see huge interest from men and gifting buyers. If you are buying for a guy, we generally recommend sizing up one size to accommodate the tailored cut for a more relaxed fit.
Are these going to make me overheat once I step inside?
We designed them to be "cozy but calibrated". While they are built to be your armor against the cold, the interior features a breathable loopback cotton construction alongside the fleece. This ensures you stay toasty on a snowy porch but don't turn into a walking sauna the moment you sit on the couch.
Be honest, am I going to look like I gave up on life if I wear these in public?
Not at all. This was the exact problem we set out to solve. Most cozy wear forces you to choose between feeling warm (but looking sloppy) or looking cute (but freezing). Blanket Pants are cut with a tailored silhouette to give you a "put-together" look that passes the public test. You get the "weighted hug" feeling of a blanket, but to the outside world, you just look like you’re rocking a stylish, high-end fit.
Find answers to our most frequently asked questions.
Shipping & returns
Where are you based?
We’re based in New Zealand and operate online, shipping to customers in multiple regions around the world. We get these to you fast by partnering with third-party warehouses, holding our stock.
How long does shipping take?
Shipping times depend on your location and the shipping option selected at checkout.
We can ship anywhere in the world.
Our main markets include: USA, UK, and Canada; of which you should expect a shipping time of 4-7 Business Days, and a Handling time of 0-2 days.
View our shipping policy to find out more
How much is shipping? Where do you ship to?
Standard shipping is typically $10 USD to ensure your order is fully tracked and insured. However, our shipping rates can vary based on active promotions! We love treating our customers during peak gifting seasons, so keep an eye out around Black Friday, Cyber Monday, and the Holidays, as we often run special deals, including free shipping!
Can you tell me more about your shipping process?
1. Order Processing & Fulfillment
Once your order is placed, our team immediately gets to work. We process orders within 0-2 business days (operating Monday-Friday). During this time, your Blanket Pants are picked, quality-checked to ensure that "cloud-like" softness, and packed securely for their journey.
2. Tracking Your "Cozy Cargo"
We know you are eager to get cozy. As soon as your order ships, you will receive a confirmation email with a tracking number. We use insured shipping methods, so you can watch your package every step of the way—from our door to yours.
3. Delivery Partners
To ensure reliability, we partner with major local carriers for the "last mile" of delivery, our carriers include but aren't limited to:
UPS, Fedex and DHL
4. Estimated Arrival
Because we prioritize quality and often ship from our central international warehouses to keep prices fair, standard delivery typically takes 4–7 business days after processing. We promise they are worth the wait!
5. Seasonal Updates (Black Friday / Christmas)
During peak cozy season, carriers can get busy. While we strive to keep our shipping fast, please allow a few extra days for delivery during major holidays. We will always keep you updated if there are significant delays.
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
